Stoplosingsleepovermissedalerts
AlertFlow gives MSPs a single pane of glass for every client alert, with intelligent routing, on-call scheduling, and escalation that actually works.
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See it in action
Trusted by MSPs managing 50,000+ endpoints
- Alert emails buried in inbox
- No escalation if no one responds
- Clients calling at 3am
- Excel spreadsheets for on-call schedules
- No visibility into response times
- Every alert routed to the right person instantly
- Auto-escalation after configurable timeout
- Clients see a status page, not your personal phone
- Drag-and-drop on-call schedules with overrides
- Full MTTA/MTTR analytics dashboard
Everything your MSP needs to respond faster
Purpose-built for managed service providers. Not an afterthought.
Smart Alert Routing
Intelligent deduplication and noise reduction. Only get paged for what matters.
On-Call Scheduling
Drag-and-drop rotation schedules with override support. Never have a coverage gap.
Escalation Policies
Build no-code escalation workflows. Auto-escalate if no one responds in N minutes.
Multi-Channel Notifications
SMS, voice call, email, Slack, Teams, push notifications. Reach anyone, anywhere.
Client-Aware Alerting
Every alert tagged to a client. Filter, report, and route by client with one click.
AI-Powered Triage
Claude AI classifies severity and suggests runbooks. Resolve faster with context.
Up and running in 10 minutes
No complex setup. No professional services. Just connect and go.
Connect your RMM
Paste one webhook URL into Kaseya, ConnectWise, or any tool. Alerts start flowing immediately.
Build your workflow
Drag-and-drop workflow builder routes alerts to the right person automatically.
Set your on-call schedule
Add your team, set rotation, done. AlertFlow handles the rest.
Sleep through the night
Only get paged when it matters. AI filters the noise.
Works with the tools you already use
Connect your entire stack in minutes, not weeks.
Why MSPs switch from ZenDuty and PagerDuty
We built what they never did: MSP-first alerting.
Simple pricing, no surprises
One flat rate. No per-user fees. No alert volume charges.
Starter
Perfect for small MSPs just getting started with alerting.
- 10 users
- 5 client accounts
- 10 active workflows
- Email & SMS notifications
- Basic on-call scheduling
- 7-day alert history
- Webhook integrations
- Community support
Growth
For growing MSPs that need more power and reach.
- 30 users
- 20 client accounts
- Unlimited workflows
- All notification channels
- Advanced on-call scheduling
- Escalation policies
- 30-day alert history
- Slack & Teams integrations
- Voice call fallback
- Email support
Pro
For established MSPs that demand the best tooling.
- 100 users
- Unlimited client accounts
- Unlimited workflows
- All notification channels
- AI alert classification
- AI runbook suggestions
- 90-day alert history
- White-label support
- Custom domain
- Priority support
- API access
Enterprise
Unlimited scale with enterprise-grade SLAs and support.
- Unlimited users
- Unlimited client accounts
- Unlimited workflows
- All notification channels
- AI features included
- SSO / SAML
- Unlimited alert history
- White-label + custom domain
- Dedicated account manager
- SLA guarantee
- Custom integrations
- Onboarding assistance
All plans include 14-day free trial. No credit card required.
Loved by MSPs worldwide
“We cut our alert noise by 80% in the first week. Our on-call team actually gets to sleep now.”
“The fallback number feature alone is worth it. Clients get answered even when our primary tech is unreachable.”
“Switched from PagerDuty. AlertFlow is built for MSPs, not enterprises. Night and day difference.”
“Setup took 15 minutes. Within an hour we had all our Kaseya alerts routing to the right tech with escalations.”
“The on-call schedule is the best I've used. Drag-and-drop, overrides, and it just works.”
“We cut our alert noise by 80% in the first week. Our on-call team actually gets to sleep now.”
“The fallback number feature alone is worth it. Clients get answered even when our primary tech is unreachable.”
“Switched from PagerDuty. AlertFlow is built for MSPs, not enterprises. Night and day difference.”
“Setup took 15 minutes. Within an hour we had all our Kaseya alerts routing to the right tech with escalations.”
“The on-call schedule is the best I've used. Drag-and-drop, overrides, and it just works.”